Terms of Service

1. Acceptance of Terms

By accessing or using WhatsApp AI Assistant services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please discontinue use of our services immediately.

2. Service Description

WhatsApp AI Assistant provides automated customer support services through WhatsApp Business API integration, including:

• AI-powered message responses and customer support automation
• WhatsApp Business integration and webhook management
• Conversation management and message routing
• Business communication tools and analytics

3. WhatsApp Business API Compliance

Our service operates under Meta's WhatsApp Business API terms. By using our service, you agree to:

• Comply with WhatsApp Business API policies and guidelines
• Obtain proper consent for business messaging
• Use automated responses responsibly and transparently
• Respect user opt-out preferences and blocking

4. User Responsibilities

• Provide accurate account information and maintain security
• Use services only for legitimate business purposes
• Comply with applicable laws and regulations
• Respect third-party rights and intellectual property
• Monitor and moderate AI-generated responses appropriately

5. Prohibited Uses

You may not use our services for:

• Spam, harassment, or unsolicited commercial messages
• Illegal activities or violation of applicable laws
• Impersonation or misrepresentation
• Distribution of malware, viruses, or harmful content
• Interference with service operation or security

6. Service Availability

We strive for high availability but cannot guarantee uninterrupted service. We reserve the right to modify, suspend, or discontinue services with reasonable notice to users.

7. Limitation of Liability

Our liability is limited to the maximum extent permitted by law. We are not responsible for indirect, incidental, or consequential damages arising from service use.

8. Contact Information